Who we are

Iris Communications LLC provides public relations and strategic communications services based in Ormond Beach, Florida. You can reach us at michelle@irispublicrelations.com.

Scope

This policy explains how we collect, use, share, and protect personal information across our website, contact forms, TikTok Instant Forms, and other channels we control.

Information we collect

1. Contact details such as name, email, phone, company, and website.

2. Form responses such as service interest, timeline, budget range, and city.

3. Communications you send to us by email, phone, text, or social platforms.

4. Usage data such as pages viewed, referring links, device and browser information, and approximate location.

5. Lead data submitted through TikTok Instant Forms and similar platforms.

How we use information

1. To respond to inquiries and provide proposals.

2. To deliver and improve our services and content.

3. To send service updates and marketing messages with your consent.

4. To analyze site performance and advertising effectiveness.

5. To comply with law and enforce our terms.

Legal basis and consent

When you submit a form or ask us to contact you, you give consent for us to use your information as described here. You can withdraw consent at any time by emailing michelle@irispublicrelations.com.

Sharing

We do not sell personal information. We share information only with service providers that help operate our website, email, analytics, advertising, scheduling, and customer records. These providers may use the information only to perform services for us and must protect it.

Cookies and similar technologies

We use cookies and similar tools to operate our site, remember preferences, measure traffic, and improve advertising. You can control cookies through your browser settings. Blocking some cookies may affect site features.

Text messages and calls

If you ask us to contact you by phone or text, you agree that we may call or text you about the services you requested. Message and data rates may apply. Reply STOP to opt out of texts. Reply HELP for help. You can withdraw consent at any time by emailing michelle@irispublicrelations.com.

Your choices and rights

You may request access to your information, ask for correction, or ask us to delete it, subject to any legal requirements. To make a request, email michelle@irispublicrelations.com. If you receive marketing emails from us, you can unsubscribe using the link in any message or by contacting us.

Retention

We keep personal information only as long as needed for the purposes in this policy or as required by law. When information is no longer needed, we delete it or deidentify it.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Our services are not directed to children under 13, and we do not knowingly collect information from children.

International visitors

Our website is operated in the United States. If you visit from another country, you understand that your information may be processed in the United States where privacy laws may differ from those in your country.

Third party links

Our site and posts may link to third party websites or platforms. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy from time to time. We will post a new effective date when we make changes.

Contact

Iris Communications LLC
Ormond Beach, Florida
Email michelle@irispublicrelations.com